As a software developer, you have a constant need to interact with your users. Promotions and
sales, program updates, and information on program utilization are all ways to leverage
the communication channel available to developers. Until recently, companies have relied on
older methods, limiting their potential results. PingPoint Software aims to revolutionize this user
interaction process in 3 major ways with LiveWare:

LiveMessaging    In-Application Messaging   Send upgrade announcements, promotions, and other correspondence at the best possible time - right when your users start the program, while their attention is contextually focused on your product.

LiveBits    Automatic Update Delivery   Proactively reduce support costs and increase customer satisfaction, by sending updates and bug-fixes to the user before the problem occurs - not when they are frustrated, calling your support line.

LiveMetrics    Usage Statistics and Metrics Reporting   Place less reliance on lengthy surveys and expensive focus groups, and find out how your users are really using your product. Capture information such as frequency of use, usage duration, operating system, and feature usage statistics. With this data, you can tailor your upcoming releases to meet changing customer expectations..

Maximize your business, and therefore your profitability. With these three methods, you can
begin to see results right away, with simple and immediate deployment. Click below to learn
how these tools can provide you with ways to better serve your customers while improving
the bottom line.

Next: In-Application Messaging